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November 09, 2023

Find out more about Natural Language Processing (NLP), a tool that enables computers to comprehend language.

'Natural Language Processing' (NLP), which is fueled by AI and other factors, is used to train ChatGPT, a smart chatbot program, which is used as an inspiration for AI in many industries that have been around and have developed over time. Users can converse with chatbots in a way that is very similar to conversing with a human. You can learn more about NLP, a tool for understanding human language, in this article.

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What is Natural Language Processing (NLP)?

A branch of computer science known as natural language processing (NLP) is one of the AI technologies that aims to make computers understand and interpret human language so they can converse and conduct data analysis just like people do.

In general, the fundamental sciences of NLP include computational linguistics, simulations of the basic rules of human language, deep learning simulations, machine learning, and statistics.


How is NLP important?

Effective data, message, and speech analysis requires the use of NLP. It distinguishes between regional dialects, slang, and grammar that differ from daily speech.

Nowadays, companies frequently utilize NLP to process audio and message data from various communication channels, including social media, email, video, and voice messages. It can react instantly to people and analyze sentiment or intention in messages.

Additionally, NLP can be applied to improve communication with customer-connected  applications, such as chatbots that can analyze and distinguish between different customer needs to automatically respond to questions and route more difficult ones back to the customer service department. This automated procedure can improve customer satisfaction while lowering costs, staffing needs, and waiting times for routine inquiries.


How NLP works


Natural Language Processing (NLP) is a process that combines several key elements, including Computational Linguistics (the study of how human language is understood by computers), Deep Learning simulation (which trains computers to think and understand as humans do), and Machine Learning.

Briefly stated, the working process begins with the pre-processing stage, which enables it to be used with a variety of applications such as stemming, lemmatization, tokenization, and stop words.

The next phase is called training, where researchers or developers use data obtained from the pre-processing stage and machine learning to train the NLP model to conform to the format of the required data to be used with the applications. Improving the precision of software algorithms also involves entering large amounts of data.

This leads to the conclusion and deployment stage, where machine learning specialists deploy the model or incorporate it into already-existing products. An input command will be given to the NLP model, which will then predict the outcome for use with the given requirements.


Examples of NLP use cases

The intelligence of contemporary applications in the real world is a result of Natural Language Processing (NLP). Here are some examples:

  • Machine translation: Google Translate is an example of the NLP technology that is currently in use. Effective translation involves more than just translating words from one language to another; it also involves correctly interpreting and comprehending the tone of the language being entered and producing messages that convey the same meaning.
  • Text summarization: This NLP technique is used to break up a lot of digital messages at once and condense them for readers with limited time. Semantic reasoning technology and Natural Language Generation (NLG) are frequently used in high-quality summarization software to improve the effectiveness and utility of context and conclusion.
  •  Spam detection: This feature uses NLP's ability to separate messages to search for languages that might hint at phishing or scam activity.
  • Alexa from Amazon and Siri from Apple are two examples of chatbots and virtual agents that use the ability to remember voice commands and responses in natural language when answering questions and offering helpful guidance. In order to respond to messages entered, chatbots operate on the same principle as virtual agents, and they can learn new human contexts over time to improve their responses.





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